NEW YORK, April 22 (Bernama-dpa) -- The US Federal Trade Commission (FTC) on Monday said it filed a lawsuit against ride-hailing company Uber, alleging the company deceived consumers and made it too difficult to cancel subscriptions, the German news agency (dpa) reported.
In the complaint, the FTC said it was bringing the legal action "in connection with Defendants' false or misleading claims regarding their subscription service, their failure to provide simple mechanisms for customers to cancel their subscription service, and their charging of customers without their consent".
The regulators said in the complaint, filed in a California court, that they were seeking monetary relief and a permanent injunction, among other things.
"Americans are tired of getting signed up for unwanted subscriptions that seem impossible to cancel," said FTC chairman Andrew Ferguson.
"The Trump-Vance FTC is fighting back on behalf of the American people. Today, we're alleging that Uber not only deceived consumers about their subscriptions, but also made it unreasonably difficult for customers to cancel," Ferguson said.
"We are disappointed that the FTC chose to move forward with this action," US broadcaster CNN cited the company as saying, "but are confident that the courts will agree with what we already know: Uber One’s sign-up and cancellation processes are clear, simple, and follow the letter and spirit of the law.
"Uber does not sign up or charge consumers without their consent, and cancellations can now be done anytime in-app and take most people 20 seconds or less."
-- BERNAMA-dpa
