MALAYSIA AIRPORTS STRENGTHENS NETWORK AHEAD OF VISIT MALAYSIA 2026

SEPANG, Jan 1 (Bernama) -- Malaysia Airports has strengthened its network ahead of Visit Malaysia 2026 (VM2026) to ensure smooth, reliable and welcoming arrivals, supported by efficient operations and upgraded facilities across both international and domestic airports.

Malaysia Airports Managing Director Datuk Mohd Izani Ghani said the group’s priority during VM2026 is to manage rising traffic volumes while maintaining reliable performance across all airports.

“As the country’s gateway operator, all our airports operate under a coordinated, nationwide framework to ensure the same service standards at every entry point. Our focus is on efficient use of assets, stable operating processes and close coordination with airline partners.

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“This enables us to support connectivity growth, manage peak flows effectively and deliver dependable airport operations that meet international expectations, whether at an international gateway or a domestic airport,” he said in a statement today.

Translating this approach into action, airports nationwide underwent targeted upgrades in 2025, with the extensive modernisation of Kuala Lumpur International Airport (KLIA) at the heart of the programme.

Across Terminal 1 and Terminal 2, more than 30 improvement initiatives were implemented to support a more seamless and inclusive passenger journey, covering upgraded passenger processing systems, expanded self-service facilities, refreshed public amenities and enhanced commercial offerings.

Mohd Izani said key initiatives included upgraded check-in and open bag drop kiosks, the introduction of a vehicle access management system to improve kerbside traffic flow, as well as 12,500 new passenger trolleys, 100 complimentary wheelchairs and 210 baby strollers.

He said other enhancements comprised family-friendly washrooms, refurbished open-concept waiting lounges, upgraded surau facilities, and the launch of a “Calm Room” for Terminal 2 passengers with hidden disabilities.

Recognising that the VM2026 experience begins at every entry point, Malaysia Airports also accelerated upgrades at other airports, including Penang International Airport, Kota Kinabalu International Airport and selected domestic gateways.

“Enhancements include the rollout of Self Service Bag Drop, cashless parking systems, escalator upgrades, as well as surau and washroom refurbishments, ensuring consistency in service quality across the network,” he explained.

As VM2026 unfolds, Malaysia Airports continues to work closely with the Transport Ministry, the Tourism, Arts and Culture Ministry and industry stakeholders to align airport operations with national tourism objectives, ensuring every arrival delivers a seamless and efficient introduction to the country that reflects global standards and Malaysia’s distinctive hospitality.

Mohd Izani also noted that in parallel with passenger-facing enhancements, Malaysia Airports has also strengthened its airline engagement strategy to support air connectivity growth through incentives for new and expanding routes.

“These efforts are complemented by Tourism Malaysia’s Geran Sepadan Penerbangan dan Charter (GSPC) under Budget 2026, which enables airlines to undertake overseas marketing and promotional activities to drive inbound tourism through scheduled and charter flights,” he added.

-- BERNAMA