PUTRAJAYA, Jan 6 (Bernama) -- The Domestic Trade and Cost of Living Ministry (KPDN) has launched Ops Kesan 5.0 on Jan 1 to monitor and curb profiteering activities, following the implementation of the civil service salary adjustment under Phase 2 of the Public Service Remuneration System (SSPA).
KPDN enforcement director-general Datuk Azman Adam said the operation is expected to expose any parties that increase prices with the intention of reaping excessive profits.
“This will, in turn, curb profiteering activities as those found guilty may be fined up to RM100,000 or jailed for up to three years, or both, while companies may be fined up to RM500,000 upon conviction,” he said in a statement today.
He revealed that the operation relies on five approaches, the first being the implementation of a price and service charge data collection process that began on July 1 last year.
“This data will be used as the basis for comparing prices and service charges before and after the SSPA implementation, while daily price collection data of 316 items compiled by the ministry’s price monitoring officers will be used as a reference to monitor any price movements,” he added.
The third approach is to strengthen cooperation with relevant government agencies and to encourage public participation, in line with the implementation of KITA GEMPUR, a movement to eradicate manipulation and leakages, Azman said.
The fourth approach is the setting of standard operating procedures for the management of complaints related to charges, prices and supply, as well as enforcement follow-up actions, which must be carried out within 24 hours from the time a complaint is received.
The fifth and final approach is to provide complaint channels to enable the public to submit any information or complaints to the ministry through the available platforms.
The channels are as follows - WhatsApp 019-848 8000; the KPDN e-Complaint Portal at http://eaduan.kpdn.gov.my ; the Call Centre at 1-800-886-800; and the Ez ADU KPDN mobile application.
-- BERNAMA
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