SUNWAY MEDICAL CENTRE VELOCITY SCALES UP TO MEET RISING HEALTHCARE DEMANDS

KUALA LUMPUR, April 22 (Bernama) – Since its inception in 2019, Sunway Medical Centre Velocity (SMCV) has grown to become a leading tertiary hospital in the heart of Kuala Lumpur.

As part of Sunway Healthcare Group (SHG), SMCV has continuously expanded its capabilities across a range of medical specialties and services, with six Centres of Excellence, focusing on Heart and Lung, Neuroscience, Digestive Health, Orthopaedics, Women’s Health, and Children’s Health and Development.

In a statement, SMCV said that in line with the hospital’s commitment to delivering accessible, high-quality medical care, it is now embarking on a multi-phase expansion to meet the growing needs of the rising ageing population and the increasing burden of non-communicable diseases (NCDs).

“The ongoing expansion includes the expansion of our medical wards to accommodate inpatient capacity, a revamped Accident & Emergency (A&E) Department, and the enhancement of specialist services to better support evolving healthcare needs of the local and regional communities we serve,” it said.

SMCV Chief Executive Officer Susan Cheow has emphasised the hospital’s dedication to continuous improvement in delivering exceptional care, saying that for almost six years, SMCV has made significant strides and remained committed to providing a more comprehensive and integrated healthcare experience through the expansion.

“Beyond just increasing our capacity, we are enhancing our patients’ journey by integrating advanced medical care, accessibility, and holistic support to better serve the community,” she was quoted as saying.

As part of the hospital expansion, SMCV is also increasing its inpatient ward capacity to 247 beds, with the addition of a newly constructed 18-bed medical ward located on the M Floor at Tower B, just above the A&E Department.

This new ward, featured a contemporary design with a calming ambience, aims to provide a comfortable and restorative environment for patients during their recovery, the statement said.

“With rising patient admissions driven by chronic diseases and post-acute care needs, the additional capacity enables SMCV to serve more individuals while maintaining high standards of personalised clinical care,” it said.

Alongside the expansion of the inpatient ward, the hospital’s A&E Department will undergo major upgrades to improve patient flow and critical care delivery by introducing two dedicated entrances for better accessibility and a redesigned registration area with increased seating capacity to comfortably accommodate patients and their companions.

Additionally, the A&E Department’s layout will be restructured to create a smoother and more intuitive patient journey, with registration, treatment and consultation rooms, radiology and pharmacy services now conveniently located on the same floor.

“The upgraded emergency department will include three consultation rooms, four green zone observation bays, seven yellow zone bays, including an asthma bay, and two red zone bays for high-dependency cases. Furthermore, a new Point-of-Care Testing (POCT) room will be available to facilitate faster diagnosis,” it said.

Meanwhile, SMCV Medical Director and Consultant Emergency Physician Dr Wee Tong Ming highlighted the impact of these enhancements, stating these upgrades enhance SMCV’s ability to respond to acute conditions such as stroke, heart attacks, and trauma more efficiently.

“By reducing patient waiting times and ensuring immediate access to life-saving treatment, we are further strengthening our emergency care capabilities and improving patient outcomes,” he said.

In addition to the expansion, SMCV has also marked a major milestone in February 2024 with the opening of the new hospital tower (Tower A) lobby and outpatient departments. The main lobby is thoughtfully designed to enhance the patient experience, creating a warm and inviting atmosphere.

With convenient dual access from both the main road and scenic garden options, it provides ease of entry for visitors. The main lobby also features a food and beverage outlet, offering a convenient dining option for patients and their companions, ensuring comfort and accessibility during their visit, it said.

The statement read that with the opening of Tower A, SMCV currently houses a total of 92 consultation suites along with a new Health Screening Centre (HSC) located on Level 2 which operates as a one-stop centre, providing a fully integrated screening experience.

“All diagnostic and radiology services, including X-rays and mammograms, are now located on the same floor, eliminating the need for patients to move between levels. The centre also features a dedicated workspace for patients and accompanying individuals, reaffirming SMCV’s commitment to both medical efficiency and patient-centric care,” it said.

Looking ahead, SMCV also plans to develop Tower A into a 22-storey integrated medical facility.

The lower ten floors will be dedicated to the expansion of facilities for clinical services, including additional consultation suites, inpatient wards with a combined capacity of over 300 beds, operating theatres and intensive care facilities, while the upper twelve floors will support a mixture of non-clinical services, including a wellness centre, lifestyle services, and post-hospitalisation care to provide a holistic healthcare experience.

-- BERNAMA

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