NATIONAL COURIERS DAY: CELEBRATING THOSE WHO DELIVER

By Siti Baaqiah Mamat

KUALA LUMPUR, Nov 1 (Bernama) -- The 2025 National Couriers Day (HKN 2025) celebrations will take place at Shah Alam Convention Centre (SACC), Selangor today to honour the over 120,000 couriers who form the backbone of Malaysia’s e-commerce and digital economic growth that is currently worth RM6.9 billion annually.

Association of Malaysian Express Carriers (AMEC) Ronald Tan said the celebrations, which will be officiated by Communications Minister Datuk Fahmi Fadzil, was not merely an annual affair but a vital platform to strengthen the direction of the courier industry towards a more inclusive, sustainable and people-oriented model.

“Behind every package that arrives in the hands of the recipient, there is the unsung tale of sacrifice by couriers who work no matter the weather or time. They don’t just send parcels, but connect people, businesses and economic opportunity,” he told Bernama here recently.

The focus of this year’s celebration is the launch of the Courier Network Sharing Framework (CNSF), a first ever-initiative in ASEAN that allows local and international courier companies to share capacity, data and infrastructure to ensure the industry stays balanced, efficient and competitive.

“Currently, 90 per cent of the domestic market is dominated by foreign players, CNSF was created to encourage cooperation, not competition between all parties so that the courier ecosystem remands fair, safe and efficient,” Ronald, who is City-Link Express chief executive officer, explained.

He said the initiative, jointly developed by the Malaysian Communications and Multimedia Commission (MCMC) and the Communications Ministry, reflected the Malaysia MADANI principles based on justice, inclusivity and economic sovereignty.

The implementation would be done in phases with monitoring by MCMC to ensure compliance with the Personal Data Protection Act and industry service standards.

Malaysia’s courier industry recorded growth from 52 million packages in 2015 to 1.26 billion in 2024 and is expected to exceed 1.4 billion in 2025, making it one of the most dynamic logistics sector in the region, Ronald said.

“Together with MCMC and the Communications Ministry, we are committed to ensuring the courier industry remains sustainable, competitive and people-oriented,” he added.

This year’s celebrations will include the signing of a letter of collaboration between Shopee and Malaysia’s major courier companies, City-Link Express, GDEX, Pos Malaysia and SPX Express as an effort to improve e-commerce logistics in the country.

The signing will be witnessed by Fahmi, Deputy Communications Minister Teo Nie Ching, Communications Ministry secretary-general Datuk Seri Mohamad Fauzi Md Isa and MCMC managing director Abdul Karim Fakir Ali.

The launch of the Code of Practice for Postal Services (CPPS) will also be held as a first self-supervisory measure by the national courier sector to raise the quality of service, consumer protection and employee welfare.

-- BERNAMA